Where in the World is CreativeAce?
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What happened to CreativeAce?
Hello everyone. Did you miss me? I want to take a moment and apologize to you for my sudden disappearance. A lot has happened in the last couple of months. Some good and some not so good.
Shortly after my last post, my site was hacked. After working tirelessly restoring the site to it’s former glory, I was hacked a second time in 10 days. Now some of you, I know, were also caught in this hacking frenzy. While I won’t point fingers, let’s just say that restoring my site for a second time took a lot longer than the first time.
Why, you ask? Well, I’m so glad you asked. Because my old hosting provider was too busy trying to make sure I didn’t blame them for their security failure rather than helping me resolve the issue. So I took everything down and found a new hosting provider. One that not only helped me get setup, but transferred my files, and then helped me clean them up. While this took longer than I anticipated, I was so thrilled that I actually had help in this endeavor.
I am thrilled with Host Gator, and their customer support. Not only did they help me on my site, but also helped when I needed to step in on behalf of a couple of clients. They went above and beyond the call of duty and I couldn’t be more pleased with my decision to relocate.
Where is CreativeAce Going?
I have been traveling a lot for a new client and so time for blogging has been at a minimum. However, before all the hacking-moving angst occurred I had been in the process of designing an Online Help System. As I sat explaining the necessary steps from creating a new interactive Help System it occurred to me that this would be a great time to explain the step-by-step process of what Online Help is and what it can do.
In the next few weeks, we are going to build an Online Help System from scratch. Come along for the fascinating ride of how this all comes together to be an interactive portal that can not only be helpful, but with any luck, fun too. “How-to” manuals no longer need be dry reading, but sometimes there’s not much you can do to liven up “Enter your name and address,” but I promise to try.
So, if you’re ready to dive into the life of a technical writer, let’s go shall we?
See you next week as we discuss, “Laying the Foundation.”
